Quality and attention to customer service
"My 4 probe meat cooking thermometer gets a lot of use. On average - once to twice a week - over the last 4 years. One of the probes through wear and tear became loose where the ceramic head connects with the steel probe. Through Inkbird’s customer support email - Nina directed me to a link to buy a replacement #2 Probe. This was after her query to determine if it was still in warranty (it is well out). The probe cost $20US and included shipping to Australia. The instructions for disabling my broken probe 2 from the system and connecting the new probe were delightfully clear and easy. Job done. I have great confidence in Inkbird’s products and customer service. Thank you"