Shipping Fee
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Free Shipping on all products, except for INT-14-BW and INT-12E-BW.
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For INT-14-BW and INT-12E-BW: Free shipping on orders over $110. A flat rate of $9.99 applies to orders under $110.
Shipping Area
The products can be delivered to the most of states in the United States except American Samoa, Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau and U.S. Virgin Islands.
We also offer international shipping. For some countries and regions, we may charge a remote fee, which depends on the carrier's standards.
Canada Post customers in rural areas:
Please include BOTH your civic address and PO Box number to avoid delivery delays or pickup issues.
Shipping Origin
For US orders, we ship from our US warehouse or our factory in China, depending on stock availability. Please refer to the information provided on the product page for details.
For international orders, we will ship directly from our factory in China. All costs collected during the transportation are the sole responsibility of the customer.
Shipping Carrier
We will select the carrier based on your shipping address.
Delivery Estimate
The order will be processed and shipped within 1-3 working days.
Holiday Notice: Please note that due to the upcoming holiday, orders from outside the U.S. placed between Feb 15–22 will have an extended processing time of up to 10 working days. We apologize for any inconvenience and appreciate your patience.
You will receive a confirmation email after the order is shipped.
For US orders, if shipped from a US warehouse, the shipping time will be 2-7 working days. For all other orders shipped from China, shipping time is 7-12 working days.
Kindly Remind
*If you need to make any changes to your order, please contact us before shipping.
*The recipient's assistance may be required during shipping for some orders. We will contact you as soon as possible after receiving the notification from the carrier, please pay attention to check our emails.
*After receiving the ready-to-delivery email, please keep your phone open. If delivery fails, you may need to contact your local post office for pickup. Of course, we will also email you the details after receiving the notification from the carrier.
